Haptech Solutions

|

Haptech Solutions

About Haptech

Haptech Solutions is a technology success provider based in Southern California that specializes in the small to medium business sector. Our team focuses on combining business with technology in an innovative, flexible, and practical manner that is effectively deliverable to our valued clients.

What’s in a name?
Haptech is derived from the phrase “haptic technology” – something that can create true physical sensory feedback from the virtual world. Likewise, we want our customers to feel as if we are working with them hand-in-hand 24/7. Our delivery of technology solutions to clientele is so tangible that it feels “virtually hands-on.”

About Haptech

Haptech Solutions is a technology success provider based in Southern California that specializes in the small to medium business sector. Our team focuses on combining business with technology in an innovative, flexible, and practical manner that is effectively deliverable to our valued clients.

What’s in a name?

Haptech is derived from the phrase “haptic technology” – something that can create true physical sensory feedback from the virtual world. Likewise, we want our customers to feel as if we are working with them hand-in-hand 24/7. Our delivery of technology solutions to clientele is so tangible that it feels “virtually hands-on.”

Centralized Services

Centralized services are proactive initiatives provided to reduce downtime and manage a wide range of tools including:

  • Patch management
  • Anti-virus/spam/malware
  • Monitoring
  • Automated maintenance
  • Backup and disaster recovery
  • Cloud services
  • Network Administration

    Network administration is our technical relationship with the back-end infrastructure of your company

    • Implements standardization and best practices
    • Works to eliminate reactive issues
    • Identifies technical risk
    • Technical aspects of long-term planning
    • Implements our unique processes

    vCIO

    Our vCIO or “virtual chief information officer” role is our business relationship with your company’s technology.

    • Technology planning and consulting
    • Technology budgeting
    • Identify business risks

    Support

    Support is our single point of contact for issues as they arise.

  • Service desk, phone, email, support portal, and monitoring alarms
  • Escalate reactive issues
  • On-site support for issues that can’t be resolved remotely
  • Simple moves, adds, and changes
  • Professional Services

    Services outside of the scope of our day-to-day relationship, including:

    • Implementation of new technology
    • Complex moves, adds, and changes
    • Billable time and materials
    • Support escalations and emergency responses

    Our Services

    Your business is more complex than it’s ever been. You have to navigate the landscape of new technology and apps, novel security needs, stricter compliance and more. Haptech custom-tailors your technology infrastructure to meet your business goals and reduce your growing risks. 

    Our Services

    Your business is more complex than it’s ever been. You have to navigate the landscape of new technology and apps, novel security needs, stricter compliance and more. Haptech custom-tailors your technology infrastructure to meet your business goals and reduce your growing risks. 

    Centralized Services

    Centralized services are proactive initiatives provided to reduce downtime and manage a wide range of tools including:

  • Patch management
  • Anti-virus/spam/malware
  • Monitoring
  • Automated maintenance
  • Backup and disaster recovery
  • Cloud services
  • Network Administration

    Network administration is our technical relationship with the back-end infrastructure of your company that:
  • Implements standardization and best practices
  • Works to eliminate reactive issues
  • Identifies technical risk
  • Technical aspects of long-term planning
  • Implements our unique processes
  • vCIO

    Our vCIO or “virtual chief information officer” role is our business relationship with your company’s technology.
  • Technology planning and consulting
  • Technology budgeting
  • Identify business risks
  • Support

    Support is our single point of contact for issues as they arise.
  • Service desk, phone, email, support portal, and monitoring alarms
  • Escalate reactive issues
  • On-site support for issues that can’t be resolved remotely
  • Simple moves, adds, and changes
  • Professional Services

    Services outside of the scope of our day-to-day relationship, including:
  • Implementation of new technology
  • Complex moves, adds, and changes
  • Billable time and materials
  • Support escalations and emergency responses
  • Our Mission

    Our mission is simple – to deliver a non-commoditized, predictable end-result to your business. We’re here to manage your business outcomes by helping you make better technology decisions in a rapidly changing world. Technology can be leveraged as a competitive advantage and our job is to show you how. 

    Productive employees

    Peace of mind

    Better morale

    Better work/life balance

    Enhanced security

    Better profit margins

    Our Mission

    Our mission is simple – to deliver a non-commoditized, predictable end-result to your business. We’re here to manage your business outcomes by helping you make better technology decisions in a rapidly changing world. Technology can be leveraged as a competitive advantage and our job is to show you how. 

    Productive employees

    Peace of mind

    Better morale

    Better work/life balance

    Enhanced security

    Better profit margins

    The Haptech Way

    Technology now impacts the biggest costs in your business. Haptech has a unique “way” of doing things – an individualized process for delivering better business outcomes. We must develop a strategic business relationship with your company. That means we have to know how YOUR business actually operates day-to-day. Once we understand your goals, challenges, and opportunities, we can collaborate on the best time-to-value approach. 

    STANDARDS

    Technology is more complex today than ever before and is only increasing in complexity. Haptech will help align this complexity with your business needs and goals

  • Legal and compliance requirements
  • Security requirements
  • Industry-specific requirements
  • Business specific requirements
  • ALIGNMENT

    Once we have defined the standards your business must meet, Haptech can run an objective analysis of your business against those standards
  • Utilize the objective analysis audit to drive compliance
  • Make sure that compliance checks are aligned with your business risk
  • IMPACT

    With a report generated based on your company’s alignment with defined standards, we can combine our objective review with intimate knowledge of your business
  • Develop a business profile
  • Prioritize misalignments and risks
  • STRATEGY

    Based on our impact assessment, Haptech can then create recommendations and add additional strategic items based on your business initiatives
  • Align all recommendations with your business goals, resources, and budget
  • Create a custom-made, strategic roadmap for Haptech to lead you through
  • The Haptech Way

    Technology now impacts the biggest costs in your business. Haptech has a unique “way” of doing things – an individualized process for delivering better business outcomes. We must develop a strategic business relationship with your company. That means we have to know how YOUR business actually operates day-to-day. Once we understand your goals, challenges, and opportunities, we can collaborate on the best time-to-value approach. 

    STANDARDS

    Technology is more complex today than ever before and is only increasing in complexity. Haptech will help align this complexity with your business needs and goals

  • Legal and compliance requirements
  • Security requirements
  • Industry-specific requirements
  • Business specific requirements
  • ALIGNMENT

    Once we have defined the standards your business must meet, Haptech can run an objective analysis of your business against those standards
  • Utilize the objective analysis audit to drive compliance
  • Make sure that compliance checks are aligned with your business risk
  • IMPACT

    With a report generated based on your company’s alignment with defined standards, we can combine our objective review with intimate knowledge of your business
  • Develop a business profile
  • Prioritize misalignments and risks
  • STRATEGY

    Based on our impact assessment, Haptech can then create recommendations and add additional strategic items based on your business initiatives
  • Align all recommendations with your business goals, resources, and budget
  • Create a custom-made, strategic roadmap for Haptech to lead you through
  • What’s New?

    Haptech Rebrand

    Rebrand - Haptech has gotten a makeover! We're extremely excited to bring you a new look. We've updated our website, our branding, and our company process. We've spent a long time considering the expectations of our clients and implementing them into our new practice...

    read more

    What’s New?

    Haptech Rebrand

    Rebrand - Haptech has gotten a makeover! We're extremely excited to bring you a new look. We've updated our website, our branding, and our company process. We've spent a long time considering the expectations of our clients and implementing them into our new practice...

    read more

    Get in Touch

    Let us help you realize your business potential.

    Get in Touch

    Let us help you realize your business potential.